RHAPSODY- CLOUD TELEPHONY SOLUTION
RHAPSODY range of cloud solutions can integrate with any kind of Application or database.
The service range from simple audio text services to expecting real-time information for the caller. This enables application developers to deploy costly IVR solution on low investment for small and medium organizations. For large organizations when the IVR need for a campaigns of short duration, long term investments can be avoided using RHAPSODY CLOUD TELEPHONY. The RHAPSODY solution comes for handy small registration charge plus small monthly expenses.
Some of existing solutions provided include:-
Builders, Building Management & Housing Societies
Complain management for routine problems of owners, Sales Management, Call Center on Move, Telemarketing and Broadcasting and Call Routing Services.
Healthcare & Clinic Management
Appointment Fixing and Rescheduling, Reminder Services for patient, Medical Transcription Services, Disaster Management system-Blue Code and Red Code implements, Surveys etc and Telemedicine, Helpline Facilities
Customer Service & Warranty /AMC Activities
Complaint Bookings, Feedbacks, Status Update and Clearances, General Information to clients on Holidays, Working Hours, Products and Services as Audio Text Services, Surveys verification Calls, Emergency Handling Procedures, Telemarketing Campaigns.
School and Universities – Education Institutions
Student and Parent Notifications & Information on events scheduled, performance, leave, records and assignments, polling and Surveying regarding feedbacks on essentials and facilities Message Blasters, Narrowcasting and Emergency Response Systems, Prepaid Calling Systems.
BPOs, KPOs & Call Centers
Customer Satisfaction Surveys, Employee Screening, Predictive, Preview and Progressive Dialing, Payment Gateway Integrations, Broadcasting and Message Deliveries, Verification and Audio Text Services.
RHAPSODY Cloud Solutions are not limited to these application areas. These solutions can be further applied into banking and Financial Segment, Transportation, Freight and Courier Industries, Government Bodies and NGOs and many more. Where ever A Phone can serve a purpose- RHAPSODY can help.