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Route Call to rights departments
Have you ever wished that you had a tool to create your personalised IVR solution, a tool which should enable you to create IVR solutions yourself and frees you from hassles of contacting the software vendor for even minor customization. Well, if the answer is YES,then Cube IVRS is what you are looking for.
Cube IVRS is a powerful Call processing environment that allows you to build custom,Interactive Voice applications that allows callers to access information stored in databases,text files, network drives or virtually anywhere. It is easy to learn and easy use by new and expert users. A set of predefined commands or nodes provides you with a way to easily create complex and flexible call flows, which have features like Call Transfer, FAX on Demand, Text to speech and Speech Recognition. Read More...