Products

Contact / Call Center Solution

• BPO Industry and Helpdesk Solutions
• Inbound , Outbound Solutions
• Fully Integrated with ACD and Voice Logger
• Inbuilt CRM for better customer handling

Interactive Voice Response System

• Automatic Answering and Voice Guidance
• Used for Banks, Schools, Boards , Universities
• Integrated with Database and Helpdesk

Voice Logging System

• Automatic Recording on Analog, PRI, Digital and IP Lines
• Compressed Recordings with Centralized Warehousing
• Compatible and Integrated with Various Switches and CC6S

Conference Bridge

• PRI And IP Based Audio Conferencing
• Inbound and Outbound with Administration
• Immediate / Scheduled Conferences with Recording
• Mute, Hold, Unhold, Adhoc Participation

Outbound / Auto Dialers

• PRI and IP based solution

• Broadcasting of information, payment due date reminders,
• changes in schedule time, etc.
  • Used by Travel Industry, Telecom, Business Houses
  • Complaint Management System
  • Voice Guided Complaint Booking with Web Portal
  • Auto Ticketing and Follow-ups with SMS,Email Integration
  • Used by RWA, Societies, Institutions, Hotels, Hospitals & Builders

Cab Booking System - Android

• Call Centre / SMS Based Cab Identification
• Real Time GPS Capturing & Processing App
• Ride Tariff Calculation by Route and Mapping
• Payment and Commission Calculations