Cube Screen Logger is the industry’s next – generation software solution designed for multiple PC screen recording on a network. Cube Screen Logger records many PC desktops simultaneously and reproduce the agent’ actions as video recordings. Cube Screen Logger Captures the screens of agent’s desktop and stores it into files at server PC. Administrator can trigger a recording of agent’s desktop based on.
Cube Screen Logger is an invaluable business tool built. Cube Screen Logger is a traditional client/server application. It Captures screens of agent’s PC are stored on server PC and these recorded files cab be play back by Cube Screen Player, from any PC or windows user from anywhere on the LAN. Once recorded, this screen data can be stored and organized in many different ways. Screen search feature allows any of the thousands of captured records to be searched, accessed and played instantly.
Various important information such as recording date and time, duration of recorded file, agent PC name, agent login ID, trigged event etc is stored with recorded files. All recorded files can be monitored from Cube Callisto Screen Player. Various advance search filters, such as today, yesterday, current week, previous week, current month, previous month are available in Cube Callisto Screen Player.
Cube Screen Logger is the industry’s next generation software solution designed for multiple PC screen recording on a network. Cube Screen Logger records multiple PC desktops simultaneously and reproduces the agent’ actions as video recordings. Cube Screen Logger captures the screens of agent’s desktop and stores it into files at server PC. Administrator can trigger a recording of agent’s desktop. Cube Screen Logger is an invaluable business tool. Cube Screen Logger is a traditional client/server application.
Cube Screen Logger is the industry’s next generation software solution designed for multiple PC screen recording on a network. Cube Screen Logger records multiple PC desktops simultaneously and reproduces the agent’ actions as video recordings. Cube Screen Logger captures the screens of agent’s desktop and stores it into files at server PC. Administrator can trigger a recording of agent’s desktop. Cube Screen Logger is an invaluable business tool. Cube Screen Logger is a traditional client/server application.
It allows your agents to monitor and analyze their performance on the basis of the quality of service and customer satisfaction.
Wall Board allows administrators to modify label names, set thresholds, and re-order statistics, schedule messages and more.
Monitor any agent conversation from any supervisor desk using Live Barging facility.
Forty-five standard reports can be customized via a report wizard
Real time status, alerts & reports at one place
Supports any ODBC compliant database integration