Quality Control & One for all
Monitor, record, retrieve, review, log and analyze. Dispatch call evaluation that helps improve call taker performance and ease of use. Improved quality management may enhance customer service quality. Simultaneously records multiple channels of telephone calls. Can be deployed on P&T lines before EPABX systems, where it can record all incoming and outgoing conversations. Can be configured to records all calls or selected extensions. The recorded information can be played back or ported to other storage devices like a CD or DVD.